A DIGITAL SOLUTION
A HUMAN SUPPORT
The support of your teams is essential to successfully achieve a digitalization project. Before, during and after the implementation of our solutions, the EXPATEO team supports you to make this crucial transformation of your international mobility management a success.
to digitalize the global mobility management
Our goal is to help companies and human resources departments optimize their global mobility management.
To achieve this, we have developed solutions and a methodology that allows us to provide an answer to all structures.
In only four steps, spread over a few weeks (depending on the nature and size of the project), Expateo brings you maximum optimization on a single platform.
AS CLOSE TO YOU AS POSSIBLE
FOR YOUR OPTIMAL TRANSFORMATION
Our support ranges from upstream strategic consulting to the integration of our technological solutions.
To do this, we use a proven methodology, focused on the user experience. The set up of a project team and the animation of specific workshops during the preparation phase guarantee a delivery as close as possible to your expectations.
Once the digital solution is deployed, Expateo provides you with a dedicated “customer success” to ensure the proper use of all our features.
A process that ensures a good commitment, a quick start-up and the satisfaction of our customers.
A LONG-TERM MONITORING
The implementation of our innovative technological solutions is supported by a team dedicated to your project. While this process is fast (usually a few weeks), our support is much longer and extends before, during and after the deployment of the software.
A strong assistance which helps you digitize successfully your global mobility management.
Throughout the digitization project, our team works closely with your departments to ensure a fast and efficient implementation of our software solution.
Between the analysis phase and the deployment, our teams only need a few weeks to set up the right solution for your needs.
Throughout the digitization process, we remain by your side to answer questions and ensure the best possible digital transition for your global mobility management.
From the moment our solution is delivered, we provide our customers with a dedicated “customer success”. His/her mission: to guarantee a good use of all our functionalities, as well as the global satisfaction of the users.
The first 60 days of deployment are a critical period. Therefore, we are totally focused on this stage. During this crucial phase, known as Hyper Care, we are closer than ever to your services to ensure a successful transition.